C*** - RECOVERY PROCESS - POTHOLE

Am so frustrated I don’t know even know where to start, I logged a claim with MIway and everything went well until I collect my vehicle from the panelbeaters, Reason for my claim was that I hit the pothole and the was a noise coming out from the back wheels of my vehicle and Miway approved it To my surprise when I collect the vehicle the noise was still the, that’s when I send email to the penalbeater and my insurance company. which I did on the 19th of July even today no luck in getting my vehicle back but getting the run around between the two parties I called the insurance on the 29th they advised the is nothing on the system maybe the Panelbeater is communicating with Accessors, After I had a call with the Panelbeater advising me they have a report and they don’t think the insurance will fix my car, but they will send that report to the insurance company to advise me. So, what they can do for me they can refer me to someone or fix it, but they will be addition charge which will come out of my own pocket I called the insurance on the 1st of August to follow up if they got the report not surprised, they told me the same story the is no report from the panelbeater they will request one

Today it marks 2 weeks without a car, and they don’t care how I get to work and now on the 25th debit order went off and subs increased without getting any call to advise why their increasing my subs ,And I wont pay anything additional for this suffering they put me through ,Cause I can see this is a money making scheme