PB
Pieter B

1 reviews | Active since Dec 2016

01 Jul 2018, 08:47

Bye bye *********** MiWay

For the second month in a row MiWay can't get something simple as a debit order date right. Please don't insure with this *********** company, i will be canceling my policy and rather go to outsurance. Will rather pay more than stay with this bunch. They struggled to get the regular driver right on my policy, now this.

0
Replies (4)
MiWay Insurance
MiWay Insurance's reply01 Jul 2018, 19:58
Official

We have received your comment and we will be sure to pass it on to the right team, who will be in touch with you first thing tomorrow morning.

In the interim, we'd like to apologise for any hassles you have experienced!

Best regards,
The MiWay Team

PB
Pieter B's update02 Jul 2018, 17:40
Reviewer Update
They did not contact me today as promised , i am not surprised either.
MiWay Insurance
MiWay Insurance's reply03 Jul 2018, 08:34
Official

Apologies for the delay, we have passed your message on and Innocentia will be in touch to assist.

Kind regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply31 Jul 2018, 16:15
Official

We apologise that you had to contact us before and again to eventually get your query resolved- we assure you that this is not the kind of service we aim to deliver. We confirm that Inno has since been in touch to explain things in more detail and she also let you know that the refund will be credited to your next collection date.

Please feel free to let us know if you need help with anything else.

Kind regards,
The MiWay Team