1 reviews | Active since Feb 2024
Bunch of lazy ****s with an excuse for everything
I have never in my life had such a terrible experience with car insurance. I went with Miway as they were alot cheaper than Outsurance. They were very quick to take my money and debit my account but when it came to my claim, I have been treated like an idiot.
I rolled my car on the 30th of December 2023 and after spending a week filing paperwork, talking to 20 people about the accident, trying get my car sorted finally I requested that they fix it on the 22nd of January. I have been sitting without a vehicle for 3 weeks now thinking they had it handled and giving them longer than the 10 day fixing period. After not hearing from these idiots for a few days I give them several phone calls to which they avoid me and tell me someone will call me back (they never did) I have now been told the vehicle will only be towed to the repair center on the 06th of Feb. Being as outraged as I was, I call them again only to find out they have absolutely no idea why my car wasn’t sent in. I have asked the call center to patch me through to a supervisor to which he responds “I’ll try my best to find someone for you” I am now awaiting (AGAIN) for someone to call me back so I can find out what’s going on and why my car was not being fixed.
WORST INSURANCE COMPANY EVER! Never trust these bull****ters. Rather spend the extra money on Outsurance so that you can be well taken care of
Best regards,
The MiWay Team
Best regards,
The MiWay Team
They were very quick to call me after writing my bad review, at my hand and foot on how to better the service. I appreciated the promptness but the lack of follow through is insane. I have been told 3 times now that someone from the repair center would call to update me on the progress of my car.
Baring in mind I have been waiting almost 6 weeks for my car.
I have spent over R3000 on transport and lost much business not being able to travel for work.
No help has been offered, even though they were the ones who messed everything up.
I can’t wait to get my car back. Hopefully it will be the end of my time with these people.
They were very quick to call me after writing my bad review, at my hand and foot on how to better the service. I appreciated the promptness but the lack of follow through is insane. I have been told 3 times now that someone from the repair center would call to update me on the progress of my car.
Baring in mind I have been waiting almost 6 weeks for my car.
I have spent over R3000 on transport and lost much business not being able to travel for work.
No help has been offered, even though they were the ones who messed everything up.
I can’t wait to get my car back. Hopefully it will be the end of my time with these people.