NM
Noxolo M

1 reviews | Active since Aug 2019

10 Jan 2025, 12:03

Bsure

I was helped by Bsure to get my car cover with miway which i had a problem with their communication. So i had to cancel the insurance on the 18th December and i asked for a refund, so Michael said he has done it, he said i must wait for 7 days, i called bsure this morning the gentleman said there is no refund made he says he doesn't have answers. But Michael did apply for it. I really dont understand whats happening. Why miway didnot do the refund?

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Jan 2025, 12:07
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team