Broken promise

IT IS WITH GREAT DISSAPPOINTMENT HAVING TO SIT DOWN AND WRITE SUCH AN EMAIL TO MIWAY, WHICH HAS ALWAYS BEEN MY INSURANCE OF CHOICE FOR THE PAST 10 YEARS.

I HAD A BREAK IN SOMEWHERE AROUND APRIL, AND AT AROUND THAT TIME I WAS NOT INSURED ANYMORE AS I CANCELLED MY INSURANCE A FEW YEARS BACK WHEN I WAS NOT WORKING. SO AFTER THE BREAK IN APRIL? I THEN DID A QUOTE WITH MIWAY ONLINE, IN WHICH I MENTIONED OR DISCLOSED EVERYTHING AS POSSIBLE AS I COULD REMEMBER.

ON THE 30TH OF AUGUST I HAD A BREAK IN AGAIN AT MY PLACE, WHICH A POLICE CASE WAS OPENED AND 1 SUSPECT WAS ARRESTED AND IS STILL IN JAIL AS A STATE WITNESS. 2 OF HIS FRIENDS RAN AWAY WHEN THE OTHER SUSPECT WAS APPREHANDED BY THE COMPLEX SECURITY GUARDS. UPON SUBMITTING A CLAIM WITH MIWAY AN ASSESOR WAS SENT OUT TO COME AND ASSES THE LOSS AND I BELIEVE IT WAS PROCEDURE AND I GLADLY WELCOMED THEM TO MY PLACE AS IT WAS A GENUINE LOSS AND NOT A FALSE CLAIM AS HE HAD INSINUATED. WITH THE QUESTION ASKED, WHICH I BELIEVE THEY WERE QUESTIONS OF DOUBT OR JUST LIKE ANY OTHER INSURANCE COMPANY WHICH HAS AN OBJECTIVE NOT TO PAY OR FIND SOMETHIMNG THAT WILL VOID THAT CLAIM IRRESPECTIVE OF THE CLAIM OR HOUSE BREAK IN BEING GENUINE OR NOT.

UNDER FALSE PRETENCE THE ASSESOR AND HIS COLLEAGUE ASKED IF I COULD SHOW THEM MY ROOMS, SO THEY COULD CHECK IF I WAS UNDER INSURED OR NOT. AND I ALLOWED THEM TO GO THROUGH MY STAFF AS I BELIEVED THATTHEY WERE EVALUATING MY CLAIM OR WHAT I WAS INSURED FOR? ONLY REALISED LATER THAT THEY WERE NOT ASSESSING WHAT I WAS INSURED FOR, BUT MERELY CHECKING IF I WAS NOT HIDING THE THINGS THAT I CLAIMED TO HAVE BEEN ****** IN MY FLAT. I DID NOT LIE TO MIWAY WITH ANYTHING OR PROVIDE YOU GUYS WITH FALSE INFO. YES YOUR ASSESOR LOOKED FOR WAYS TO NULIFY MY CLAIM. EVEN WENT AS FAR AS TELLING/THREATENING ME THAT THEY WOULD BLACK LIST ME AND ALSO SUBMIT INFO TO MY OTHER INSURER OUTSUARANCE THAT I WAS A ****. HE EVEN SUGGESTED THAT I WRITE A LETTER WHICH HE WILL THEN SUBMIT TO HIS MANAGER, WHERE I HAVE TO STATE THAT I’M CANCELLING THE CLAIM. WHY WOULD I WANNA CANCEL THE CLAIM IF MY FLAT WAS INDEED BROKEN INTO AND I HAVE THINGS ******. HE REMAINED ON A WILD GOOSE CHASE ABOUT THE PLAY STATIONS PURCHASED, OF WHICH IF HE DIDN’T BELIEVE MY STORY? HE COULD HAVE JUST ADVISED MIWAY/HIS COMPANY NOT TO REPLACE THE PLAY SSTATION BUT THE OTHER STAFF TAKEN. I STILL NEED CLARITY ON THE LIES THAT I’M ALLEGED TO HAE TOLD MIWAY WHEN TAKING THE POLICY?

EVEN IF YOU GUYS HAVE DECIDED NOT TO PAY MY CLAIM? ITS FINE I WILL WORK AND REPLACE MY STAFF THAT WAS TAKEN FROM MY PLACE, BUT DON’T YOU DARE THREATEN TO CANCEL MY INSURANCE OR EVEN INFORM OUTSURANCE OF MY CLAIM WITH YOU. AS THE BREAK IN WAS NOT STAGED. SO ITS OHK I WILL HAVE MY SAY IN SOCIAL MEDIA ABOUT MIWAY AND ADVISE A FEW FRIENDS/FAMILY THAT I KNOW OR ENCOURAGED TO JOIN MIWAY. TO CANCEL THEIR **** POLICIES AS MIWAY HAS HIDDEN AGENDAS. WOULD AN ASSESOR BEEN SENT TO GO THROUGH A WARDROBE IN THE BEDROOMS UNDER FALSE PRETENCE IF THE CLIENT WAS OF A DIFFERENT SKIN COLOR TO MYSELF?