GE
Genevieve E

1 reviews | Active since Oct 2017

04 Oct 2017, 13:36

Brilliant service

I prematurely cancelled my previous insurance as at 01 October as I was going to start with Mi way on the 20th of October. When I realised I was without cover I panicked. My previous insurer, Absa bank, refused to assist me further when I asked to extend till the 20th. I was stressed and filled with anxiety as anything could happen and I would not be covered and called Mi Way, they sorted me quickly. Within 10 minutes I was insured and the service and outstanding! Ntombi assited me and re-assured me hat everything would be sorted by the end of the call. I received my confirmation while I was on the phone and my start date was altered. I had peace of mind! Thank you Ntombi for your brilliantservice we need more people like you to assist people.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply04 Oct 2017, 14:14
Official

Wow – what awesome feedback for Ntombi. Thanks for giving her a chance to show you just how much we value you as our client and thanks for deciding to stay happily insured with us.

Best regards,
The MiWay Team

Best regards,