CD
Chris D
1 reviews | Active since Jan 2020
02 Dec 2021, 09:55
Breach of POPIA
Your call centre calls me multiple times per week. I have repeatedly asked the agent to remove my details from your system. I have not given my consent for you to have my personal information.
I was on the phone with one of your agents 2 minutes ago and when I asked that they remove my details, they ended the call.
Please remove my details with immediate effect. This is a breach of the POPIA.
Helpful (0)
Replies (1)0
Replies (1)
MiWay Insurance's replyOfficial
02 Dec 2021, 11:22We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team
MiWay Insurance's reply02 Dec 2021, 11:22
Official
We assure you that it is never our intention to upset you in any way. We have passed your feedback on to the right team, who will get back to you with proper feedback and see how we can sort this out. In the meantime, please accept our apologies for the frustration and inconvenience you have experienced.
Best regards,
The MiWay Team