RH
Ronel H
1 reviews | Active since Jul 2011
08 Aug 2019, 10:39
Breach of POPIA act
I requested from your agent to have her manager phoned me. You accepted vehicle updates from a non authorized party on my account and then **** about the changes in addition to that. I instructed you to fix the errors you have now caused, and you wanted me then to confirm info that I gave you 2 weeks ago already. I don't have time to confirm **** again!! Why the hell did you allow these changes by a third party???????????? And who is supposed to fix the incorrect info now??? ME - Never!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!I am reporting a data breach in terms of POPIA
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Replies (3)
MiWay Insurance's replyOfficial
08 Aug 2019, 11:11This is unacceptable, and we apologise for the inconvenience and frustration you have experienced. We can assure you that this is not the MiWay way! Your feedback has been escalated and someone will be in touch shortly to sort this out. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply08 Aug 2019, 11:11
Official
This is unacceptable, and we apologise for the inconvenience and frustration you have experienced. We can assure you that this is not the MiWay way! Your feedback has been escalated and someone will be in touch shortly to sort this out. Best regards,
The MiWay Team
The MiWay Team
RH
Ronel H's updateReviewer Update
13 Aug 2019, 14:40I am still waiting for the 2 calls you were meant to sent to me yesterday?
RH
Ronel H's update13 Aug 2019, 14:40
Reviewer Update
I am still waiting for the 2 calls you were meant to sent to me yesterday?
RH
Ronel H's updateReviewer Update
20 Aug 2019, 09:34the recording you sent is blank, please urgently resend both calls
RH
Ronel H's update20 Aug 2019, 09:34
Reviewer Update
the recording you sent is blank, please urgently resend both calls