sN
sumitra N

1 reviews | Active since Jun 2016

11 May 2017, 11:52

BREACH OF CONTRACT!

<p>I REQUESTED THAT MY POLICY STARTS ON THE 25/04/2017 & THIS DID NOT TRANSPIRE! TODAY I FIND OUT THAT THE POLICY WAS NOT ACTIVATED. FURTHERMORE THAT I DO NOT HAVE COVER !</p> <p> </p> <p>I SPENT 3 DAYS ON THIS POLICY & I WAS TOLD THAT THE DEBIT ORDER WOULD GO THROUGH ON THE 25/04/2017. THE DELAY SEEMS TO BE THAT TEH AGENT DID NOT CONFIRM THE DATE OF THE LICENSE HOLDER & THEREFORE EVERYTHING WAS PUT ON HOLD!</p> <p> </p> <p>IS THIS THE TYPE OF SERVICE THAT MIWAY PROVIDES TO POTENTIAL CUSTOMERS!!!</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply11 May 2017, 13:20
Official

Thanks for bringing this to our attention. We have passed your message on and someone will be in touch to assist you.


Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply12 May 2017, 14:47
Official

We’re so sorry to hear that your recent service experience has left you feeling let down and undervalued! Please be assured that this is not the kind of service we aim to deliver. We urge you to give us a call if there's anything else we're able to help with.

Best regards,
The MiWay Team