AM
Ashley M
1 reviews | Active since Oct 2020
13 Jan 2022, 20:49
Bravo Mashudu
I had a incident with my TV set and I logged a claim via the Miway app. I received a call back from a lady by the name of Mashudu within hours of logging the claim. I was very impressed at the prompt response and the efficient way she handled my claim. She committed to get back to me within 48 hours and she kept that promise. She took time and care to explain what my options are and also gave me the opportunity to ask and questions. In all I am happy to be a Miway customer and service like this goes a long way to keep me as a customer.
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Replies (1)MiWay Insurance's replyOfficial
14 Jan 2022, 08:26This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Mashudu is as enthusiastic about delivering awesome service as she is, and we’re so lucky to have her on our team. We’ll definitely pass on your wonderful compliment!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
MiWay Insurance's reply14 Jan 2022, 08:26
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Mashudu is as enthusiastic about delivering awesome service as she is, and we’re so lucky to have her on our team. We’ll definitely pass on your wonderful compliment!
Best regards,
The MiWay Team
Best regards,
The MiWay Team
Best regards,
