VM
Vincent M

1 reviews | Active since Dec 2018

15 Nov 2021, 21:44

Blown Away By the Outstanding Service

As I'm in the process of moving, I had to change addresses from the old to the new. I also had a policy review which I wanted to enquire about.

Kelebogile from MiWay did a fantastic job in taking me through the whole process, answered all my questions satisfactorily, was thorough as well as diligent. Thank you so much for making what is usually daunting and exhausting smooth for me.

As I was due for a policy review, last month already, so I was late essentially, Kelebogile did her best to cut down my premiums, and also transferred me to her fellow colleague and Senior, Pontso, who did a stellar job in reducing my premium.

Pontso did not disappoint. She was enthusiastic and eager to help me get a better premium, cooperative, but professional at the same time. At the end I got a very good premium reduction. I'm blown away by your service ladies. I left the two calls a happy client.

Thank you once again for your outstanding service.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply16 Nov 2021, 08:41
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that  Kelebogile and Pontso are as enthusiastic about delivering awesome service as they are, and we’re so lucky to have them on our team. We’ll definitely pass on your wonderful compliment!
Best regards,
The MiWay Team