1 reviews | Active since Jul 2011
Billing my account on the 24th instead of the agreed 28th
Beware, Mi way might deviate from the agreement stated in the policy documents and debit your account on any day they wish to - The agreed date to deduct the debit order on the policy document is the 28th, they debited my account on the 24th !!! What if i didn't have enough money ? My policy is not even a week old and i already have 2 complaints already.. Not good enough !!!
Please accept our sincere apology for not getting things right and for any hassles we have caused you. Please be assured that this is not the MiWay way! An agent will be in contact with you shortly to discuss your concerns.
Best regards,
The MiWay Team
Please accept our sincere apology for not getting things right and for any hassles we have caused you. Please be assured that this is not the MiWay way! An agent will be in contact with you shortly to discuss your concerns.
Best regards,
The MiWay Team
We’re so sorry for getting things wrong, so soon after you joined us and we assure you that this is not the MiWay way!
We’re happy to report that Dorkas has since been in touch to explain what happened and to confirm that your debit was successful.
Thanks for choosing MiWay as your preferred insurer and for giving us a chance to make things right and please let us know if you need any further assistance.
Kind regards,
The MiWay Team
We’re so sorry for getting things wrong, so soon after you joined us and we assure you that this is not the MiWay way!
We’re happy to report that Dorkas has since been in touch to explain what happened and to confirm that your debit was successful.
Thanks for choosing MiWay as your preferred insurer and for giving us a chance to make things right and please let us know if you need any further assistance.
Kind regards,
The MiWay Team