Billing Acc and Claim

Hi, I am very disappointed with the level of service. I made a claim of my windscreen and I personally stated that I want an original Shutterprufe. Glasfit has already done a quote which Miway has to sign and send it back to Glasfit.<br> <br> The claim was accepted now really do not understand that I requested a make of my windscreen and now it there's a delaying. I spoke to 1 lady and she told me they have to fit what I have. If that is the case they better get my original Audi windscreen.<br> <br> 2nd thing I checked on my personal Miway site to check my debit date and it clearly marked for 1st of every month. Today being the 28th they debited my account. And during this week I made two requests to \call me back"on Miway site and till today no one has called back.<br> <br> If Miway wants to give me a cheaper and not so strong windscreen I think now I also deserve a cheaper premiums from them as well.<br> <br> Claim number 701584"""