Billed for a claim I never submitted!

I cancelled my miway car and household insurance policy November 2015 as the 3 year no claim bonus was pathetic! After zero claims in three years i only received the equivalent to one months premium. <br> Now that I am with the equally pathetic ABSA Idirect they sent me a letter stating a claim for 10 April 2015 claim number 626159 for R788.85 with a description SOS-TYRE-J-LL2K-01 <br> This claim was never sent to me when i had the policy and I have NEVER claimed for this policy in the time that I had it. The only time i made use of Miway was when i needed help to change my tyre and when I called the call centre they advised this was a free service. Regardless I cancelled the request to have someone help me with changing my tyre so why does this even show on my claim history. please fix this as I have never claimed from this policy