1 reviews | Active since Nov 2016

11 Nov 2016, 17:03

Biggest bunch of *******

<p>My vehicle was broken into, which resulted in my mp3 deck being ****** damage to the dashboard and central locking... miway will pay for the deck but tells me to pay for the central locking on my own... i pay 921 for a motsubishi lancer thats 10years old woth 200k household content cover... when another provider is offering me the same cover with the same history for just 400 rands a month... the agent assigned to my claim tsepho refused to let me speak to his manager palesa.. saying that i can take them to court or cancel my cover but they will not pay... then he tells me i need to return the hired vehicle because they are are not payin for the repairs... what the hell do i pay a premium for? Anyone that reads this... change from miway... they are ********* that think they can get away with anything...</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply12 Nov 2016, 09:36
Official

We're sorry to hear that you feel this way and we assure you of our commitment to look into this and get back to you.

Best regards,

The MiWay Team

MiWay Insurance
MiWay Insurance's reply18 Nov 2016, 11:28
Official

We hear you and we understand your frustrations, and we’re sorry for the lack of service you experienced initially!

Palesa has been in touch to address your concerns with you in more detail and to discuss the way forward. Please don’t hesitate to get in touch with her if you need any further assistance in the interim!


Kind regards,
The MiWay Team