AE
Aghmat E

1 reviews | Active since Jan 2015

01 Mar 2016, 14:23

Bicycle Insurance from Miway

I thought i'd bring this to all cyclist attention just in case they need to claim for a ****** bicycle insured through MiWay :<br> \ Ensure that your device you are using to track kms/heart rate etc WORKS\"<br> My claim needs to be validated but they need access to my phone as to validate that i went for a cycle on the day.<br> 1. Why do i need to give permission for them to access my personal mobile info? This is not a life and death situation so dont see why they need to track my incoming/outgoing calls on the day. I feel victimised<br> 2. After all that i thought i did right , NOT A SINGLE MANAGER OR SENIOR person contacted me to find out why i DO NOT want to give them access to my mobile device.<br> 3. They wont be responsible should someone decide to hack into my banking details and money go missing off my account due to me giving them permission to access my mobile<br> 4. ALL IN ALL i do not feel comfortable giving MiWay access to my personal device. I think i gave over enough personal info out already. <br> 5. My bicycle got ******(Not exactly cheap) and yet i went and bought me another bike without even waiting for claim payout..NO POINT. I will take this to cycle hub as well "

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Replies (1)
MiWay Insurance
MiWay Insurance's reply02 Mar 2016, 17:10
Official
Hello Aghmat,

Thanks for your note - Ren? has been in touch to update you on your claim and Carel will stay in touch until your claim has been finalised.

Please let us know if there's anything else we're able to help with!

Kind regards,
The MiWay Team