Bheki called for to assist in less than 2 minutes, he listened to my problem, asked a few questions and sent help quite quickly

Bheki called for to assist in less than 2 minutes, he listened to my problem, asked a few questions and sent help quite quickly. Before the assistance came he was calling me often to check if the help has arrived and after my issue was sorted he called again to check if I am sorted or if I needed any further assistance