CMvdW
Charles Munro van der Westhuizen
1 reviews | Active since Jan 2023
28 Jan 2025, 06:38
Beyond Frustrated
Every time my policy is renewed, the address on both MiHome and Miplace is wrong. I have battled for several years to get this rectified without any avail. Again today, policy has been renewed and again completely wrong information on my profile. I am beyond frustrated with this. Not sure how they cannot accurately update their records. As a paying customer, I expect better service. If this cannot be sorted for once and all, I will switch to an insurance provider who actually does provide service
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Replies (1)0
Replies (1)MiWay Insurance's replyOfficial
28 Jan 2025, 06:39It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply28 Jan 2025, 06:39
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
