RE
Rob E

1 reviews | Active since Jun 2026

11 Jun 2026, 11:04

Beyond atrocious service received from Miway Insurance

There appeared to be some action from Miway after my last post on Hellopeter, but things have come to a complete standstill again.

The manager at the body repair company brought to my attention that they wanted to replace all the damaged parts on my car with alternative (after market) parts, which is totally unacceptable. I am paying a lot of money every month for this insurance, and have to have these damaged parts replaced with original Volkswagen parts. The manager said that the alternate parts did not fit properly, and were very poor quality.

I am paying for this insurance, and they need to repair my car properly.

I am still battling without my vehicle, which is really making life difficult for me.

Miway’s lack of customer service is totally ridiculous, and beyond a joke.

I am beyond being totally disgusted with them.

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply11 Jun 2026, 11:05
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team