Beware of this Insurer!!

<p>Im not interested in getting feedback from miway, however I think it is in the best interest of new and existing clients of miway to make them aware of how these guys operate and their empty promises.</p> <p>I canceled my car insurance with miway 6 months ago, due to my premium being increased by +-150 after having my insurance with them for about 2 months. They never canceled it.</p> <p>I ended up paying miway and King Price for the following six months. In total they debited +-R5800.00 for that period. After noticing they never canceled it only in January I phoned them up and asked then why and obviously for a refund.</p> <p>They then stated they are going to investigate why it was never cancelled, I was promised to be phoned back which never happened. Two days later I phoned them again and they said it is approved and that I would get a refund in 72 hours.... </p> <p>This also never happened. So 72 hours and 5 days passed hoping that they had a slight delay and still nothing. I phoned them today after being cut off twice while they are busy sorting this out with their manager, each phone call over 10min. A bit later after I thought all hope was lost I got a phone call from a miway representative.</p> <p>She has now talked to her manager and explained that they first need to see if the last debit order was debited from my account that is why it was taking so long. But again no one phones me to explain the situation. She then continues to tell me that she has sent another request to the refund department and that it will take another 72 hours before I get my refund. I have to wait and see if this even happens.</p> <p>Now to short their mistake costs me money, not only the many hours spent on the phone, but my time and the interest I had to carry though this 6 months.</p> <p>Thank God I never had to claim from this company within the six months I was part of them, I can only imagine what a joke that must be.</p> <p>So in short beware of this insurance provider...</p>