BEWARE OF MIWAY

My car was stationary and damaged at Shell, I claimed through my insurance because due to work I need my car back avalible. This was in October 2014, I sent all documentation through to MIWAY they assured my claim will be paid out and they would recover my access. It has been 7 months since I submitted documentation to them I have not recieved any feedback when I called the call centre I was told my file was left unattended to for weeks since the person busy with it had left the company. Whenever I call I do not get a response as to what is being done. The consultant Vincent tells me ' I DONT KNOW' I have recived the most unprofessional and lack of client care from MIWAY. They show no intention of reclaiming my excess. The last 3 months they have been trying to get a claim number that is how *********** Miway is! this message services as a warning if you are insured with MIWAY and you find yourself in a collision that was not your fault and you will suffer finacial loss. It is better to be with a company that will render a professional service rather just sell you a policy,takes your money every month and doesnt bother to render basic services.