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Otsile M

1 reviews | Active since Oct 2018

12 Mar 2021, 18:58

Best Service from a MiWay Consultant

Smangele Dhladhla, when they talk about people who go the extra mile and turn the ordinary into the extraordinary, they are referring to people like you. I have called soooooo many call centres and I should say you top them all! Your service made me soo emotional, I felt like I was speaking to someone who understood my financial situation, where I come from and the reason why I was looking for a cheaper cover given the unfortunate, permanent, negative changes due to this pandemic. Salaries remained the same but everything else went up. You were so warm and friendly, so energetic, gave advice and most of all it felt like I was speaking to a sister/a mother who wanted to help her child with the dilemma they are in. You called me every time the calls cut due to connection issues, you won't get that in other call centres. I really appreciate your professionalism and pray that God blesses you with all your hearts desires because you are a beautiful person and very caring, most of all kind.

Continue giving MiWay customers superior services because what matters and what sets a company apart from the rest are the employees and their brilliant customer service.

YOU ARE AWESOME and I wish you all the best!

MiWay you hire the best employees, keep it up!

Regards Karabo

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Replies (1)
MiWay Insurance
MiWay Insurance's reply13 Mar 2021, 10:00
Official
Thanks for taking the time to compliment Smangele for her great service delivery. We will be sure to pass your feedback on to her and high five her for making your service experience memorable!

Best regards,
The MiWay Team