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montsheng L

1 reviews | Active since Feb 2018

07 Jun 2018, 10:15

best insurance

I just want to express my gratitude , I have been with them for 4 year and they have never disappointed me. I have 4 claims with them and they assisted me with all of them. my recent claim showed me that, they care about their client. I went home for a funeral and people broke into my house while my husband was sleeping and stole my tv, when my husband called me to tell me . my first reaction was" what am I going to say to my insurance, miway gave me this tv in December to replace a broken one. taking into consideration that its still new, I cried and said to him. miway is not going to give us another tv trust me, I was depressed and angry. I did not want to put in a claim because I thought its too much.that miway is gonna think that I am a burden to them. I called miway and was assisted by lunwabo . I was only waiting for respond and believed to be a decline. yesterday lonwabo contacted me to inform me that , miway approved my claim and they will replace my tv. i am so happy and greatful to be their client. i will not leave miway for any insurance. thank you thank you.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply07 Jun 2018, 11:29
Official

We're thrilled to hear that you've found an insurer who does things your way. Thanks for your loyalty and for sharing your positive service experience with us - we’ll be sure to high five Lonwabo for making such a lasting impression on you and we look forward to keeping you impressed for years to come.

Best regards,
The MiWay Team