KN
Keri N

1 reviews | Active since Nov 2019

04 Apr 2025, 09:17

Best customer service team.

My vehicle was involved in an incident in March 2025.

The teams response to handling my claim was prompt and efficient.

The CRM was always updated and no matter who I was speaking to be it claims or legal everyone always knew what was going on.

Thank you to all the staff for the support and assistance provided.

Unfortunately my vehicle was not repaired due to lack of parts available but even though that was the case, they still offered the best service possible.

My premiums are affordable and the Team at MiWay are just a quick call away for any assistance.

Thank you to Judith Maluleke for completing my cancellation claim so that my excess is paid back to me.

MiWay has a wonderful customer service team and they should be an example to other companies on how it should be done.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply04 Apr 2025, 09:18
Official
This is such an amazing compliment and exactly the kind of feedback we strive for. It makes our heart skip a beat hearing that our team is as enthusiastic about delivering awesome service as they are. We’re so lucky to have them on our team and we’ll be sure to pass your message on to them and give them a pat on the back for a job well done, because at MiWay, we love rewarding great service.

Best regards,
The MiWay Team