RM
Ralipholo M

1 reviews | Active since Mar 2021

09 Mar 2021, 19:20

Best Customer Service from Miway Insurance skilled operator

I got a call from Ayanda less than a minute after requesting assistance via Miway App. I was initially not happy with the service I received from the other operator telephonically. I was having a horrid day and she calmly apologised for the other operator and promised that she was going to make my day better. She promised that by the end of the day I was going to complement her and not complain anymore. At the end, my car was at the mechanic, and I was assured transport from work to home in the interim. Thank you very much Ayanda, thanks to you, I am no longer contemplating jumping ship. You kept your promise. You checked up on me regularly and you made my day better. Thank you and well done. Miway, is THE WAY because of you. Thank you.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply10 Mar 2021, 08:25
Official
Thanks for taking the time to share your positive service experience with us and for showing Ayanda the recognition she deserves. We're so glad that you've found an insurer that enables you to do things your way!  Best regards,
The MiWay Team