1 reviews | Active since Oct 2014

06 Dec 2017, 10:17

Best Customer Service

My car had a problem on the 24th of November 2017, it would not start! I the decided to contact my insurance and a gentleman by the name of Nkululeko made the process so easy for me. It literally took about 5 minutes for the towing guys to get to me. Nkululeko kept checking on me if everything was okay... This was indeed fantastic customer service I have ever received anywhere! Nkululeko deserves a nice BONUS this holidays.

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Replies (3)
MiWay Insurance
MiWay Insurance's reply06 Dec 2017, 10:30
Official

What amazing feedback - it is exactly what we strive for. Thanks for taking the time to compliment Nkululeko on her efficient service delivery and for recognising her efforts. We’ll be sure to pass your message on to her.

Best regards,
The MiWay Team

's update06 Dec 2017, 10:49
Reviewer Update
The Nkululeko I spoke to is a gentleman not a lady.... At the Roadside Assistance Team
MiWay Insurance
MiWay Insurance's reply06 Dec 2017, 11:08
Official

Thanks for the feedback! We will be sure to show recognition where it is due.

Best regards,
The MiWay Team