KM
Kholofelo M

1 reviews | Active since Nov 2020

15 Oct 2021, 08:46

Best Claims Assessor at Miway

Had an unpleasant incident of my vehicle being involved in an accident, with a friend driving the vehicle in a province (Limpopo) outside of my primary residence (Mpumalanga). The claims process was completed within reasonable time (3 Weeks) and the claim assessor Hamilton Peeha, was of great assistance as he thoroughly communicated the steps that needed to be followed.

During the claim process, Hamilton was patient, answered any questions that I had as a first time claimer. Would definitely recommend his professional yet reassuring and compassionate behavior he displayed towards me. Kuddos to his friendly assistance, best (unfortunate) experience with regard to car insurance claim for me. Hamilton must train some of his colleagues, especially regarding communication.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply15 Oct 2021, 09:10
Official
This is such a fantastic compliment and exactly the kind of feedback that we strive for. It’s so nice to hear that Hamilton is as enthusiastic about delivering awesome service as he is, and we’re so lucky to have him on our team. We’ll definitely pass on your wonderful compliment!
Best regards,
The MiWay Team