Before you insure...

After YEARS with Miway, insuring a new vehicle should have been a easy straightforward process. Guess again, After many calls and hours on the phone with Miway not being able to get the policy updated with the correct vehicle description and debiting a pro rata amount twice due to their "system error" (not a sorry, credit or oops, just "System error"), I finally requested underwriting from IWyze who was about R600 cheaper. I requested the Miway cancel the policy on the 26th of Feb. They thenoffered to match the iWyze premium. (Should have maybe given me the best deal from the start after years as a client) The next morning Miway phones and offers me insurance. Imagine my surprise when I am informed my policy is already cancelled. They then re-instate it...with one vehicle just missing of the insurance. Another few hours they fixed it. Then I am told to get a tracker. Contact tracker and get the item installed. Mailed the cert to Miway. Tracker phones and then informs me I have the incorrect unit as per Miway. Another R1000 down the drain to get that fixed. THANK YOU MIWAY for the single most frustrating experience of my entire life.