KW
Kobus W
1 reviews | Active since Jun 2017
31 Mar 2020, 17:38
Before choosing insurance. READ THIS
In my opinion. The worst insurance company i have ever seen, right before fhe nationwide lockdown my phone was lost/stole. We went through the claims process just for them to tell us after a week that the phone we are claiming is not the same one as the one we are paying for every month and electronics cant be claimed under the unspecified. Absolutely the worst response from an insurance company imaginable. Moving to a reputable company as we speak.
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Replies (4)0
Replies (4)
MiWay Insurance's replyOfficial
31 Mar 2020, 17:53Thanks for taking the time to write to us and for bringing your concerns to our attention! We’re so sorry for any inconvenience that has resulted because of this. We have escalated your concerns on to our team and one of our agents will be in touch to discuss your concerns with you in more detail and to see how we can make things right.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply31 Mar 2020, 17:53
Official
Thanks for taking the time to write to us and for bringing your concerns to our attention! We’re so sorry for any inconvenience that has resulted because of this. We have escalated your concerns on to our team and one of our agents will be in touch to discuss your concerns with you in more detail and to see how we can make things right.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
KW
Kobus W's updateReviewer Update
31 Mar 2020, 17:59Thanks but talk is cheap.
KW
Kobus W's update31 Mar 2020, 17:59
Reviewer Update
Thanks but talk is cheap.
MiWay Insurance's replyOfficial
31 Mar 2020, 20:44We assure you - our team will be in touch to assist you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
MiWay Insurance's reply31 Mar 2020, 20:44
Official
We assure you - our team will be in touch to assist you.
Best regards,
The MiWay Team
Best regards,
The MiWay Team
KW
Kobus W's updateReviewer Update
06 Apr 2020, 07:53MiWay Really stepped up, they put their money where their mouth is and we settled the on the above. I am impressed with Miway and how they handled my complaint, good job Miway, i am happy that my insurance will stay with you guys.
KW
Kobus W's update06 Apr 2020, 07:53
Reviewer Update
MiWay Really stepped up, they put their money where their mouth is and we settled the on the above. I am impressed with Miway and how they handled my complaint, good job Miway, i am happy that my insurance will stay with you guys.