LL
Lamla L

1 reviews | Active since Jan 2020

16 Apr 2020, 00:08

Been waiting to be phoned back for more than 4 days now!

Been waiting to be phoned back 4 days ago, today spoke to one of the agents and i was advised someone will phone me, till now i'm still waiting for my phone to ring, and i explained on the app that i keep getting disconnected and have to explain from scratch to another agent my issue, so I'd rather have someone phone me, i guess we're only customers when it's time for MiWay to debit from our accounts!!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply16 Apr 2020, 08:50
Official
We're so sorry for keeping you waiting and for the frustrations you have experienced. Your message is with the right team and an agent will be in touch soonest to see how we can turn this around!

Best regards,
The MiWay Team