SB
Stefanie B
1 reviews | Active since Feb 2014
08 Apr 2015, 17:45
Beat your insurance quote
A call centre agent from Miway phoned my fiance yesterday trying to beat our insurance premium. Also saying that if he could not do so we will be paid R1000. He said that my fiance will receive a sms shortly with a email address where he should send our insurance schedule. After following up this morning and sending our schedule there is still no feedback. If you cant beat a quote at least have the decency to say so!! BAD ADVERTISING!!! I wonder now how long it will take to actually get some feedback from the call center. ..
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MiWay Insurance's replyOfficial
20 Apr 2015, 14:24Hello StefB88,
We are so sorry for the lapse in service you experienced, and we assure you that it is never our intention to frustrate you in any way! An agent has since been in touch to assist and we urge you to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
We are so sorry for the lapse in service you experienced, and we assure you that it is never our intention to frustrate you in any way! An agent has since been in touch to assist and we urge you to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
MiWay Insurance's reply20 Apr 2015, 14:24
Official
Hello StefB88,
We are so sorry for the lapse in service you experienced, and we assure you that it is never our intention to frustrate you in any way! An agent has since been in touch to assist and we urge you to give us a call if you need any further assistance!
Kind regards,
The MiWay Team
We are so sorry for the lapse in service you experienced, and we assure you that it is never our intention to frustrate you in any way! An agent has since been in touch to assist and we urge you to give us a call if you need any further assistance!
Kind regards,
The MiWay Team