Battling with MiWay Insurance again.
<p>My car is insured with MiWay and my daughter is a policy holder, my son was involved in an accident on the 5th June and was towed to the Panel beaters for repairs. On the 6th I collected a courtesy car that was due to return on the 6th July, panel beaters only received authorisation on the 29th June almost a month later. However a long battle with MiWay before the date, an extension of 15 working days was given which would then be due to be returned on 27th, however we received a message today saying the time was extended to the 21st July, my car will only be ready on the 29th July according to the Panel beaters. My daughter has been calling MiWay to bring to their attention that my car is not ready yet and I need the car to and from work and they should extend the courtesy car and every time she calls they say they will call her back but we have nothing from MiWay, she even sent an email but instead we got an SMS''s reminding me to return the courtesy car tomorrow.</p>
We need to unconditionally apologise for the delays you experienced Ntswaki!
We have since been in touch with the repairer and they’ve assured us of their commitment to get your car ready ASAP! Please don’t hesitate to give us a call if you need any further assistance in the interim!
Kind regards,
The MiWay Team
We need to unconditionally apologise for the delays you experienced Ntswaki!
We have since been in touch with the repairer and they’ve assured us of their commitment to get your car ready ASAP! Please don’t hesitate to give us a call if you need any further assistance in the interim!
Kind regards,
The MiWay Team
