MC
Muhammad C
1 reviews | Active since Feb 2016
25 Feb 2016, 10:33
Battle to cancel MiWay car insurance policy
On the 12 Jan 2016 I have canclled my insurance policy with MiWay via their website. The same day I send an email also via their website informing them of my cancellation. I got no reply/response.<br> I again sent an email on: 18 & 21 Jan. Then again on 15, 19, 22, 23, 24 & 25 Feb. I only got the auto reply and a read report. They tried calling me twice, both times I was not available. They sent me an email to say Busi called with the email address for Busi. I repled to it the same day, but got no response. They dont even try to call back another time.<br> They so quick to sign me up but it takes so long for them to cancel. I wonder if they take so long for a claim also.
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Replies (1)MiWay Insurance's replyOfficial
01 Mar 2016, 14:41Hello muhcho,
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Thelma has since spoken to you to assist you with your policy - we're sorry to hear you've since decided to cancel your policy with us.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Thelma has since spoken to you to assist you with your policy - we're sorry to hear you've since decided to cancel your policy with us.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
MiWay Insurance's reply01 Mar 2016, 14:41
Official
Hello muhcho,
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Thelma has since spoken to you to assist you with your policy - we're sorry to hear you've since decided to cancel your policy with us.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
We're so sorry to hear that your recent service experience has left you feeling let down and undervalued! Thelma has since spoken to you to assist you with your policy - we're sorry to hear you've since decided to cancel your policy with us.
Please don't hesitate to give us a call if there's anything else we're able to help with.
Kind regards,
The MiWay Team
