Bad windscreen replacement

I'm disappointed in the outcome of my windscreen claim. Firstly the windscreen that has been fitted has a tint of blue and completely different from the original one. I called in today around 1pm and I was advised I will be contacted back, no one called until I had to do so myself. I spoke to rhofiwa in client services who then transferred me to Judith Maluleke in the claims department, these two ladies were very helpful thank you. However my call was then transferred to Mashudu at Autoboys call centre who completely had no urgency to help me... who then also immediately put me on hold and then dropped the call without returning the call back to me, were tired mashudu? Was it time to knock off because you dont sound passionate at all with your job tittle. All I need is for you to repair my windscreen scenors and a clear windscreen to be fitted.. I'll write a review everyday if need be until my issue is resolved thank you.