SN
Sydney N

1 reviews | Active since Mar 2026

09 Mar 2026, 15:46

Bad Treatment from MIWAY

On the 13 December 2025 I had an accident in Benoni, my car was taken to RENEW - IT in Bedford. an Assessor from my way by the name of Justin Burts has called me for more information regarding the accident. days after the accident they have called me to tell me if the car cost of repairing will be more than the value of the car, they will give me R190,000, he then told me to repair the car will be R6800, my car was at the Penal beaters until 25 February 2026 after a long fight with MIWAY. I had to call them every day for them to pay the Penel beaters because they were refusing to pay and say they have over charged them an amount of more than R160,000, later they have reached an agreement. on 25 February 2026 I was called by the Penal beaters to come and take my car as it was long fixed, when I get to the Penal beater the 1. Mirror was fixed 2. the car display an Airbags malfunctioning on the screen 3. Locknuts wear removed 4. buttons for opening the windows were damaged and removed 5. The car has a noise on the dashboard 6. Cover underneath the boot has been removed 7. the huge noise of the wind blowing underneath at the back because of the covers that has been removed 8. Noise from the back wheel which was damaged 9. Roof top of the car from inside where the airbags has discharged is not looking good because they have re-used the old one

I have been calling MIWAY every day for them to assist because now i am driving SKORO KORO car, but I am told they have escalated my complains but even now, no one from MIWAY is willing to call me or help me. this are the consultant that I was communicating with. 1. Letlotlo 2. Bianca 3. Koketso

I have been with MIWAY for more than 5 years; I am paying for 2 cars a Mazda CX3 and Mercedes Benz C18 which I am now complaining about. I am paying R1700 every month for the poor service that I am now receiving mirror was not fixed,

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Replies (1)
MiWay Insurance
MiWay Insurance's reply09 Mar 2026, 15:47
Official
We don’t like that you’ve been disappointed; our sincerest apologies! Your message is with the right team and one of our service agents will be in touch shortly. Thanks for bearing with us and giving us a chance to turn this around for you.

Best regards,
The MiWay Team