KH
Kayleb H

1 reviews | Active since Jul 2021

23 Jul 2021, 15:35

Bad treatment

Bad treatment. My car was towed a month ago on the 21st of June. After Assessment done access payment made parts ordered and arrived.... no one could locate my car. This came out as i was expecting to receive my car on the 23rd July as estimated completion date, i personally phoned the panel beaters to check on the process of completion only to find out my car was not with them they hsve been waiting for me to bring the car over to them yet the cars was with Miway for the entire month.

Now my rental cars days are over no one is holding responsibility to my case no one is attending me. I had made numerous attempts to get hold of my advisor his nowhere to be found. And am told they cant extend my rental days until the completion of my vehicle yet the are the once who are responsible and ***********.

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Replies (1)
MiWay Insurance
MiWay Insurance's reply23 Jul 2021, 16:17
Official
We hear you and we’re so sorry to hear about the frustrations that have resulted from this! Your message is with the right team and someone will be in touch soonest to see how we can turn things around.  Best regards, The MiWay Team