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Mahlabe M

1 reviews | Active since Oct 2018

05 Oct 2019, 08:10

Bad Services and poor customer relations by Miway

Dear hello Peter, I recently informed you about the problem I had with my Miway and Motorite regarding my warranty claim. Now my claim was approved by motorite. What must happen now is Miway should process the payment, the claim was approved yesterday, unfortunately Miway manager did not processed or release the payment yesterday after approval was granted by Motorite, I don't know was the reason for delay hence the claim is approved. Please ask or request Miway manager to release the payment. The delay on a release of the payment means unnecessary more waiting days after I was frustrated by then,please assist hello Peter.

My claim number C***.

Your assistance is always appreciated.

Regards

Makgolane Mahlabe Lucas

0
Replies (1)
MiWay Insurance
MiWay Insurance's reply05 Oct 2019, 09:04
Official
Thank you for bringing this to our attention - we’re so sorry for any inconvenience that has resulted because of this and we would like to investigate what happened and provide proper feedback. We have passed your note on to our team and an agent will be in touch to assist you.

Best regards,
The MiWay Team