CE
Clinton E

1 reviews | Active since Feb 2023

16 Jan 2026, 15:41

Bad Service/No Help

VEry bad service. I am still waiting for MiWay to sort out the "Help Me" app. I phoned yesterday, and the lady was very helpful. She informed me that the other guy is dealing with this. She spoke with him, and he informed her that I am not their client. WOW! I can quickly make that a reality. I gave them my name and ID number. Later, I found my policy number and gave it to her; she informed the guy, and he told her that he will phone me. Still nothing. Guess you will wait forever for a claim. Think I must cancel my policy here. PATHETIC service.

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Replies (2)
MiWay Insurance
MiWay Insurance's reply16 Jan 2026, 15:52
Official
It is always our intention to meet and exceed your service expectations. We’re not happy to hear about the frustration and inconvenience you’ve experienced. Please accept our sincere apologies. We have passed your concerns on to the right team, who will get back to you with proper feedback so that we can sort this out for you.

Best regards,
The MiWay Team

Best regards,

CE
Clinton E's update20 Jan 2026, 00:11
Reviewer Update
MiWay phoned me and said they will resolve it, after I posted this on HelloPeter. That was two days ago. Like I said, bad service.