Bad service with lag of communication

<p>My brother was involved in an accident early last month .Everything was done fast until miway collect his car DOC . we have been waiting for miway to payout the amount that was agreed that it will pay to my brother because his car was a right off . He went a meet a lady who is responsible for his claim because he was not answering his phone calls. He was told that the license disc expired, he need to go and pay before they can pay out. He went to the post office only to find that the car has been changed to miway ownership, he was unable to do so. I am even thinking of moving my insurance elsewhere because I will face the very same thing when I claim .</p>