lP
lesego P

1 reviews | Active since Sept 2016

12 Oct 2016, 09:11

bad service with claim

<p>I spoke to Phashana Ngwepe today to follow up on my claim very rude and arrogant lady,again Miway is incompitent .In september i was told that sharon molapise will call me with regard to my 3rd party claim they said they need to log a claim with another party and 3 weeks later the story changed Sharon is not working with my claim they will assign it to Bianca .Phashana then advised that Bianca will call me but she is not at work today so she doesnt know when she will call me . What is this ???????? Yet you guys are 1st to debit our premiums even worse using a NAEDO system as if we owe you money .</p>

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Replies (2)
MiWay Insurance
MiWay Insurance's reply12 Oct 2016, 11:09
Official

Thanks for taking time to comment, we have passed your message on and someone will be in touch.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply13 Oct 2016, 10:29
Official

We have tried getting hold of you but we were unfortunately unable to reach you. Please give us a call as soon as you have a minute!


Kind regards,
The MiWay Team