Bad service/ Unfair treatment

It is with great concern that the insurance company I have been loyal to for more than 5 years and never at any stage did I miss on my premiums that I am threatened with the following:(letter dated 20/11/2024).

- cancellation of my policy (Making it difficult to get alternative insurance).

- Increased excess

-Increased premiums

I read through my policy, nowhere it is indicated how many claims can a client submit.

Noone goes into the streets/roads to be involved in an accident.

I have insured 3 cars and a home. There is a car that I bought in November 2022, it has never been in an accident.

Majority of my claims are road assistance. Do I not qualify?

The car that has been in 3 accidents, I have owned it for 8 years.

If my way has had enough of me, I am glad to make a decision to look for another insurance that will treat me as a human being. I am disgusted with this type of treatment at age 60.