TM
Tumi M

1 reviews | Active since Sept 2015

25 Sept 2015, 12:09

Bad service, staff not trained

I very bad service, staff not trained, the whole admin is a disaster. I had an accident and my car was only towed 3 days after the accident. That's after spending a lot of money on airtime. The car has now been towed and MiWay has no idea of where it is and who towed my car. It's been over a week, no feedback, so I guess my car just vanishes and the insurance company responsible for it is useless. <br> <br> MiWay is clearly their way and not mine. No one should choose this insurance, they are *********** of delivering good service. <br>

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Replies (1)
MiWay Insurance
MiWay Insurance's reply28 Sept 2015, 16:17
Official
Hello boitumelomoke,

We are really sorry for any frustrations you initially experienced.

Thanks for giving Sandile a chance to step in and help, he has also called to discuss your concerns in more detail and has confirmed that your car has been towed to SMD.

Please don't hesitate to give us a call if you need further assistance.

Kind regards,
The MiWay Team