Bad service response no feed back!
<p>Have to pay Excess on a no excess claim! I presented proof that I never claimed before, but no use, Miway do not respond to corect my claim. I have phoned and send endless emails, about 30 by now and after a month of frustration I want to take this case to the Ombudsman now. So any one thinking to join Miway- just know that they do not what they promised on their policy at all.</p>
Thanks for bringing this to our attention, we'll get an agent to give you a call and assist you.
Best regards,
The MiWay Team
Thanks for bringing this to our attention, we'll get an agent to give you a call and assist you.
Best regards,
The MiWay Team
At last got it done. Thank you Miway. Hope that people will send more response emails and know that your phone to call centre does not help for comunication most of the time. Your agents dont get back as they promise and emails get back void.
At last got it done. Thank you Miway. Hope that people will send more response emails and know that your phone to call centre does not help for comunication most of the time. Your agents dont get back as they promise and emails get back void.
We're sorry you were upset earlier, please be assured that it is never our intention to upset you in any way. Your feedback is appreciate and we'll make sure that we improve on this. Thanks for letting us know that you have been assisted.
Best regards,
The MiWay Team
We're sorry you were upset earlier, please be assured that it is never our intention to upset you in any way. Your feedback is appreciate and we'll make sure that we improve on this. Thanks for letting us know that you have been assisted.
Best regards,
The MiWay Team