vM
valencia M
1 reviews | Active since Oct 2017
04 Jan 2021, 17:33
Bad service received from Brian
Good day
Hope you well
Kindly be advised that I called on the 21st/22nd of December requesting that I would like to reactivate my policy I as spoke to Brian who said he is sending an email to his supervisor for approval and he will call me back til to date I haven't received any callback with feedback.
I'm really not happy about how my query was handled. Can I get feedback on my query please or advise if I'm no longer valued as a client
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Replies (2)0
Replies (2)
MiWay Insurance's replyOfficial
05 Jan 2021, 08:00Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out. Best regards,
The MiWay Team
The MiWay Team
MiWay Insurance's reply05 Jan 2021, 08:00
Official
Thank you for taking the time to share your feedback with us and please know that we take it seriously. We apologise for the inconvenience and frustration you have experienced. An agent will be in touch soon to get to the bottom of this and sort things out. Best regards,
The MiWay Team
The MiWay Team
vM
valencia M's updateReviewer Update
06 Jan 2021, 12:03Till today no phone call from Miway
Wow what a service
Wow what a service
vM
valencia M's update06 Jan 2021, 12:03
Reviewer Update
Till today no phone call from Miway
Wow what a service
Wow what a service