BAD SERVICE MI WAY

My pick up van was parked in front of my gate till a lady which is a client of Mi Way knocked it and later reported it to them leaving me with a claim number it has been almost 4 months following this matter up via phone calls and emailing and spoken to Marietha, Kavesha and Marcel still no feedback as a third party person involved I have never met these standards with other insurance brokers. This is ridiculous that I have to drive for so long with a car that's knocked.