SE
Sharon E

1 reviews | Active since Jan 2016

25 Jan 2016, 18:07

Bad service, incompetence and terrible attitudes

-Problematic underwriting due to incompetence. <br> -Point of vehicle accident claim more incompetence.<br> -Updates and managers non existent. <br> -Lengthy duration of completion of the claim.<br> -Incorrect loading of vehicle repairer, no where close to home.<br> -informed to pay excess up front to the repairer before work on the vehicle will commence.<br> - Confusion between repairer and Mi-Way with regards to when vehicle will be repaired. <br> -All of the above has nearly been 2 months and still going on. <br> VERY VERY UNHAPPY CUSTOMER. <br> PUBLIC CHOOSE YOUR INSURER WISELY!!!

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Replies (1)
MiWay Insurance
MiWay Insurance's reply28 Jan 2016, 12:42
Official
Hello sharonve ,

We hear you and we understand your frustrations, and we're so sorry that your claim took longer than expected!

Tlangi has since been in touch to discuss your concerns with you in more detail. Please don't hesitate to give us a call if you need any further assistance!

Kind regards,
The MiWay Team