Bad service from My Way Insurance

On the 6th October 2022 I was contacted by My Way Insurance staff to know if they perhaps can assist me in a better insurance premium than what I'm paying at this stage.First I was not interested but the lady convinced me that I can only benefit by letting her give me a no obligation quote.I then agreed and and she gave me a full comprehensive quote on my 2011 Nissan Navara to a monthly premium of R580 a month.I then declined her quote and she informed me that she will ask her manager for a better rate. She then offered me the same policy at R488-06.I informed her that I am happy with that but are going to look at my policy with my current insurer just to verify that I'm not worst off with her policy and that she must contact me the next day whereby I would give her the go head or not.On the 7th early morning I received a call from the same lady whereby we went through their whole procedure of a recorded conversation and the the conditions of the policy...blah blah blah.I then accepted the quote and informed her that the debit order must be loaded for the 5th of November 2022 because I'm only going to cancel my current insurance at the end of October 2022 because I already paid for it this month.I was impressed with the service I got and sent the photos of my vehicle as requested by the lady and it was exepted.On the 10th October 2022 I got a call from My Way again and they told me that the premium will be R600 and something per month....According to the lady it has to do due to me being a divorced.I almost fell off my chair and wanted to know what that had to do with a vehicle insurance policy.She could not give me any explanation.I then informed her that they accepted the policy at R488-06 and sent me documentation to that affect and now would not keep to the contract.I then informed her that I then would not accept their policy and that they as a company sell policies under false pretences and their reason is far fetched to increase the installment.She then put me through to their accounts department where I had to explain why I'm cancelling my policy that haven't started yet.The guy tried to sell me a different policy and I refused.To me a telephonic(verbal) contract is binding and that is the reason for recorded conversations...I demanded to speak to his superior's but he informed me that the person is not available.They then sent me a mail stating that the client cancelled his policy and it will be cancelled on the 5th November 2022.This is not accepted from a well known insurance company as My Way Insurance and makes you wonder what their small print hides once you lodge a claim.