1 reviews | Active since Oct 2016

21 May 2018, 09:42

Bad service from Miway no matter what

So maybe third time lucky. . I dont even call miway anymore as it's a waste of my airtime .. Already spent R 1000 airtime calling them ..i got an sms : Dear Miss Lee authorisation received to repair your vehicle ND826245 I am checking the availability of spares. Regards Charlotte DBN P/B PTN. ********** 071... ( i have x2 claims ) but they have only been told about one ...this is where the claim stays : MiWay Claims Update: C953714. Your claim has been authorised - we'll call you soon to discuss! The MiWay Team Ref#: C953714.. Wow thanksfor the call ????. Am i missing something ?

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Replies (2)
MiWay Insurance
MiWay Insurance's reply21 May 2018, 10:11
Official

Thanks for bringing this to our attention. We have passed your message on and someone will be in touch to assist you.

Best regards,
The MiWay Team

MiWay Insurance
MiWay Insurance's reply22 May 2018, 15:37
Official

Thank you for your message, we value your feedback. We are sorry to hear this, and can assure you that it is not our intention to cause you any hassles. We believe that Gloria and Lisa have both since been in touch with you to discuss the way forward with your claims.

Should you need any further assistance, we urge you to give us a call.

Kind regards,
The MiWay Team