Bad service from MiWay insurance

I was involved in an accident two months ago in which my vehicle was badly damaged. I requested a third party claim from the other drivers insurance which is MiWay. Unfortunately, their service was really poor and pathetic. It took almost a month for the assessor to come check the damages to my vehicle and ever since then I have only received one email to say that the claim is being processed. MiWay has blatantly ignored my emails. This incident has caused me and my family a huge inconvenience. MiWay has shown very little compassion or sympathy for my situation.

I was forced to fix my vehicle myself. It took 4 days. Now all I want is to be paid out. I believe that MiWay is an insurance company that takes millions of rands from South Africans every month but when it comes to paying out they don't want to. In the insurance ads they Pride themselves on fast delivery yet they can't even fix their own client's car which had minimal damage in comparison to my own.

I would advise all South Africans to stay away from MiWay completely! I'm sure that many other people have experience similar situations with this company. But you do not see this on the ads.