Bad service from miway

I got into a minor accident with my car and miway sent my car to ladysmith penelbeters for repairs. Ladysmith Penelbeters damaged my car further. I reported this to miway as it was the. That took my car to ladysmith penelbeters for repairs. I'v been calling miway for assistance for the past 2 months, miway has not returned a single call to assist me in getting the Penelbeter to sort out the situation. I have been without a car since April. Miway are still deducting premiums but have not bothered to resolve my problem,Despite being the ones who sent my car to a ****py Penelbeter (ladysmith penelbeters)